Customer service into Marketing Lead conversion

This strategy works with all Chatarmin customer support integrations such as:

• intercom

• HubSpot

• Dixa

• Freshdesk (Freshworks)

• zendesk

• Gorgias

• and many, many more

You can solve your customer inquiries while converting your customers into lucrative WhatsApp Leads. Do this by giving your customers the option to start a chat with you, for example, via the Chat-in Bubble we provide on our dashboard. After solving their inquiry send your customers a "Template" that asks them whether they want to consent to marketing content too.

Again use the "Yes" button as a Buzzword to trigger a "Flow" automation following this process which sets customers opt-in to Double Opt-In if they agree to it.
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I explain how this can be done in the following Loom:
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Source: Chatarmin, Q1 2024
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​You can also automate this with your Freshdesk integration which uses a closed Ticket as a trigger to create an automated workflow to opt-in your customer.

Looking to automate WhatsApp-customer-support?

Find more information about our Chatarmin AI here.