Set Up a Custom Domain for Template Links

What is this?

Custom Domain lets you replace the default link domain in all your Chatarmin template URLs with your own branded subdomain. Instead of a generic URL, recipients see something like yourshop.rdrct.li — your name, on every link you send.

⚠️ Custom Domain is a Premium Feature. You need to unlock it before you can configure it.

⚙️ How to set it up

1. Go to Account in the left sidebar.

2. Click Templates (the tab marked "New") in the Account settings menu.

3. In the Custom Domain section, click Unlock Now.

4. Complete the upgrade flow to activate the feature.

Once saved, Chatarmin applies your custom domain to all template URLs automatically. You don't need to update any individual template.

When to use Custom Domain

• You send template links regularly and want every URL to carry your brand name.

• You want recipients to recognise your sender identity before they tap a link.

• You track link performance and want branded URLs in your reports.

When NOT to use Custom Domain

• You're still finalising your brand identity. Configure the domain once your branding is stable — changing it later affects all existing template URLs at once.

Good to know: Custom Domain applies to all your template URLs. There is no per-template toggle. Once you configure your subdomain, it takes effect across the board.

You're all set and good to go!