🚨 Check out our YouTube Video Guide (German) on how to implement this feature, otherwise read the article below: Recover lost sales through back-in-stock notifications. When products are restocked, it sends automated alerts via WhatsApp to customers who opted in. Features include

• a customizable “Notify Me” button,
• support for multiple languages,
• GDPR compliance, and
• direct checkout redirection.

Additionally, stores gain insights on popular products and can export data, schedule reminders, and resend alerts as needed.

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Shopify

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Video Walkthrough and Setup

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Customization

• sticky widget
• fixed CTA on pdp

all can be customised for Desktop & Mobile appearances here

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Hide the widget on certain languages, URLs, or variants

Use these options in Shopify → Back in stock when you want the notify-me button hidden in part of your store while it stays active elsewhere.

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One Flow, for all Signups

Doesn’t matter what language/buzzword or if the customer has signed up through Mobile or Desktop. In Chatarmin you can create ONE Flow with the Trigger “Signed up for ‘Back in Stock’”: For all new Signups, the flow adds a Tag about the Product to their profile. A Tag with the label “BIS / Product X” -> Whereas “Product X” is the product/variant name So now you can even filter your audience based on that Tags After Chatarmin sends the Back in Stock notification for that product, it automatically removes that product-specific tag from the contact. Contacts who were already notified no longer stay in that product’s Back in Stock audience.

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One Flow, for all ‘Back in Stock’ Products

When choosing the Trigger “Product is ‘Back in Stock’” -> That Flow will listen for all the upcoming restocks and then trigger the Flow only for those, who have signed up to that restocked Product. Exactly for that, we have that unique Tag from their previous signup (mentioned above). Chatarmin uses that tag to match contacts when the product is restocked and removes it once the notification flow has run. You can also customize when the Back in Stock notification is triggered, specifically in terms of the quantity of products that need to be back in stock before the notification is sent. You can adjust the settings in the Back in Stock flow so that the notification is only triggered when the stock level reaches a minimum threshold (e.g., 500 units). This ensures that the notification is sent only when there are enough items available, preventing messages from being sent prematurely due to small restocks (like a single returned item). Since the Trigger can trigger for different Products, it also comes with “Variables” you can use for the Image or in Variables of a Template. So you can for example set the Image for a template like so:

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Testing the Flow

For the above Flow, with the Trigger Product is ‘Back in Stock’,you can also use our new functionality to test your flow with a specified product:

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Live Examples of Chatarmin WhatsApp Back-in-stock-Feature D2C Brands

Source: MatchaLand, Q4 2024 Source: MetaFlow, Q4 2024

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Back in Stock widget on collection pages

You can show the notify-me button on collection grids, not only on product detail pages. Turn on Enabled on Collection Page in your Back in Stock settings under Back in stock. The widget still appears only on out-of-stock products.

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Show the widget on your homepage and other pages

Use this when sold-out products appear in homepage sections (for example a featured collection) or on landing pages that are not standard product or collection templates. After you save, check a sold-out product in your homepage featured collection. You should see the same notify-me button as on collection pages.

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WooCommerce

Talk to the Team

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Shopware

Talk to the Team

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How does it behave with other ‘Back in Stock’ Widgets?

Our Widget/Button can be placed in different positions. Just find the one which suits you best or try to A/B Test Email & WhatsApp ✌️