1. Email activation campaign
Send out an email newsletter to your list, adding a CTA including a click-to-chatstart-link that you can create in your Chatarmin-dashboard. Thus, funnel leads into your buzzword flow, aiming to
- do lead-enrichment
- get more information from the lead
- opt the lead in, or out
- sync the lead to your shop-system and CRM-system
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Create a chatstart-link in your Chatarmin-dashboard, defining a buzzword

- Create flow
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Choose the buzzword as your flow-start-trigger (contains/exact match)

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Define the exact buzzword

- Build your flow, your leads are funneled into
- Push it live
- Test it
- Send out the email newsletter, containing the chatstart-link in a CTA
- VIP Community
- Early Access
- Behind-the-scenes-insights
- Support & Service
- Giveaways
- Special Deals & Offers
- and many many more you can think of.
BONUS: Send your variable email as a CTA within your klaviyo (email CRM) CTA!
- Create a “Contains Buzzword CTA”
- Make sure you add to the end of the buzzword, a #{{ email }} brackets
- Make sure you add the Chatstart-link to your klaviyo-campaign
https://waurl.me/arwmena3g?email=#{{ person.email|default:” }}

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Test the campaign, when clicking the CTA, this is what should happen:

- When clicking on the CTA, your email should be sent, alongside the buzzword, that serves as a “contains” trigger for your buzzword-flow.
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Trigger your WhatsApp-Flow, accordingly

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make sure you save the sent-email in the profile of the user

BONUS-VIDEO: 🎬 Here is how you can directly embed your variable email, in order to communicate it directly via CTA, and add it to your Chatarmin account:
Source: Chatarmin, Q1, 2024
Step-by-step-guide for a Best-Practice-example of a WhatsApp-activation-campaign:
1) Create your template with the respective messaging, and assets:



Tip! Test both your campaign as well as flow, before targeting your audience. When all is fine, start including a small segment of a fresh cohort of your existing clients, so you don’t mess up your WABA abruptly. Don’t forget including the “custom buttons” (which are technically message-sends) for optin and optout, as well as pushing your buzzword-flow live.
Activation Campaign KPI’s
Those activation-campaign-KPI’s are what you should strive your, when using the strategy of an “activation campaign” to activate your existing-clients-base via a one-time-WhatsApp-campaign:
- >75% Opening Rate
- <15% Unsubscriptions
- 40-70% Double-Optin-Rate (“Acceptance” or “Activation”)
Bonus: Extra-In-Depth Email-Activation-Strategy

Option 1: Email Activation, Starter Strategy
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Create a Chatstart-Link with our WhatsApp-Chatstart-Link-Generator, or using the Chatstart-Link-feature in your Chatarmin Dashboard.

- Make sure to use a buzzword-flow:
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The buzzword that you embed, leads into the according buzzword-flow you create for it:

- Build the flow and make sure to publish it!

Option 2: Email Activation, Advanced Strategy
Follow all the action-steps above, but add a sauce of CRM-magic! Make sure you embed the klaviyo-email-adress of your users within the buzzword-flow, so they send it to your WABA with one click! The email address of your klaviyo-lead is automatically embedded in the chatstart-link, so you don’t have to ask for the email adresses of your fresh optins! This is how you do it:
Source: Chatarmin, Q3 2024
Copy the Chatstart-Link into the Welcome Flow and embed it into a button inside of the E-Mail such as “Join now!”.
Teasering the incentive you give in the “Welcome flow” is recommended here. You can also include it in any future E-Mail Newsletters you are sending.
🚨 PRO TIP: In the triggered flow, you’ll embed a campaign armed with a CTA: Rather use a direct discount link such as https://alpensattel.de/discount/wa10 in order to save one step in the user journey and have your clients apply the whatsapp-discount-code directly without any additional input in checkout!