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Chatarmin MCP lets you connect an AI assistant to your organization so it can read campaigns, contacts, flows, chats, and analytics—and run approved actions like sending messages or publishing flows—through natural language.

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When to use it

Use Chatarmin MCP when you want an AI assistant (Cursor, Claude, ChatGPT, VS Code, or similar) to work with your live Chatarmin data without copying exports or switching between tools.
OAuth is the recommended connection method. You sign in to Chatarmin once and approve access—no manual API token setup required.

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Activation

Chatarmin MCP is available on request. Before you can copy connection settings:
  1. Open Profile → MCP or click MCP in the dashboard sidebar.
  2. If MCP is not yet enabled for your organization, book a customer success call from that page.
  3. After activation, Profile → MCP shows your organization-specific MCP endpoint URL and OAuth configuration.

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What changed

Chatarmin ships a dedicated MCP area in your account:
  • Dashboard sidebar → MCP and Profile → MCP lead to the same MCP page (Beta).
  • Profile → MCP shows what your assistant can do. After activation, it also shows your MCP endpoint URL and OAuth configuration.
  • OAuth consent screen — when you click Connect in your AI client, you sign in to Chatarmin and approve access for that client (for example Cursor or Claude).
  • Static Bearer token (advanced) — for clients that do not support OAuth, you can use the same API token from Profile → Settings → API token.
Profile sidebar with the MCP tab selected and Beta badge visible
Each organization has its own MCP endpoint URL. Copy the exact URL from Profile → MCP after activation—it looks like:
Do not use a generic /api/mcp URL without your organization ID.

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What your assistant can do

Tools are scoped to your Chatarmin organization. Capabilities include:

Campaigns & messaging

List campaigns, inspect metrics, preview audience size, create or pause campaigns, read WhatsApp chats, send messages, and trigger flows.

Contacts & audience

Search contacts, view audience stats, list tags and segments with live counts, create tags, and preview segment sizes.

Flows & templates

List Chatarmin’s pre-built flow templates, create flow drafts from them, update and publish flows, read analytics and run traces, and draft or submit WhatsApp templates for Meta approval.

Analytics & orders

Pull dashboard KPIs, campaign performance metrics, and search attributed orders by campaign, flow, or contact.
Write actions (send message, publish flow, create campaign, and similar) run when the assistant calls a tool. Review prompts carefully and confirm destructive actions in your AI client before approving.

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Set it up

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Watch the walkthrough

Open Profile and select the MCP tab
1

Activate MCP (if needed)

In Chatarmin, open Profile → MCP or click MCP in the dashboard sidebar.If connection settings are not visible yet, click Book customer success call to request activation for your organization.
2

Copy your MCP endpoint

After activation, open Profile → MCP again.
Chatarmin Profile MCP page showing capabilities and connection settings
Copy your organization-specific MCP endpoint URL or the OAuth config JSON from that page.
3

Add the server in your AI client

Follow the connection guide for your tool:
4

Connect and approve access

In your AI client, click Connect (or equivalent). Your browser opens the Chatarmin consent screen.
Chatarmin MCP OAuth consent screen showing Cursor requesting access to Demo Store
Sign in if needed, review the permissions, and click Allow access.
5

Start using Chatarmin tools

After authorization, Chatarmin tools appear in your assistant. Ask questions like “How did last week’s campaign perform?” or “List contacts who messaged us in the last 7 days.”

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Advanced: static Bearer token

Only use this if your AI client does not support OAuth Connect.
  1. Open Profile → Settings and copy your API token.
  2. Add the MCP URL with an Authorization header in your client config:
Replace YOUR_ORGANIZATION_ID with the ID from your MCP endpoint URL and YOUR_API_TOKEN with your token. The same Bearer example is available on Profile → MCP after activation.

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Troubleshooting

Missing authorization state — Start again from your AI client’s Connect button. Do not refresh the consent page manually. Authorization request expired — OAuth states are short-lived. Click Connect in your AI client again. Session expired on consent screen — Sign in to Chatarmin, then retry Connect from your AI client. Tools do not appear — Confirm you copied the full organization-specific MCP URL from Profile → MCP (including the ID after /api/mcp/), complete OAuth, and restart or reload MCP in your client. Connection settings missing — MCP must be activated for your organization first. Open Profile → MCP and book a customer success call if you only see the activation prompt. Need help? Email support@chatarmin.com or see Connect Chatarmin MCP to AI tools.