Documentation Index
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Chatarmin Help Center home page

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Dashboard
Dashboard

Welcome

Chatarmin Help Center

How to get started

How to get started
Choose Your Setup Method
Onboarding Chatarmin
WhatsApp Number Requirements
How to set up your account from scratch
Creating your WhatsApp Account
Two-Factor Authentication (2FA) in Chatarmin
Set Up a Custom Domain for Template Links

META related

META related
Authentication Templates
Meta's Upcoming WhatsApp Pricing Changes (2026)
New WhatsApp Usernames
Reserve Your WhatsApp Username
How to accept the Request to migrate Cloud API to Marketing Messages API
WhatsApp Official Business Account (Blue Checkmark) Verification
What to do when your META Account has been blocked.
Business Account Has Been Locked – How to Fix It
Add a Payment Method to Your WhatsApp Business Account
Choose & Change Your WhatsApp Display Name
META payment issue troubleshooting
Messaging limit & Quality Rating - What they are and how to increase them
What is the 24-Hour Window?
How to Verify Your Business Manager
Revenue attribution in Chatarmin
Marketing Messages API vs Cloud API for WhatsApp - A Comparison of both solutions

Troubleshooting

Troubleshooting
Flow Errors
Instagram - WhatsApp Link not working
How to Opt-Out "Message Undeliverable" Contacts
Why can't I reply to a customer?

Features In-depth

Features In-depth
Set Up Email Error Alerts

Integrations

Integrations
How To Disconnect Integrations
- SAP Service Cloud
- SAP Service Cloud integration

Billing

Billing
Where to Find All Billings? Chatarmin & Meta Billings
Chatarmin Pricing
Understanding Chatarmin Variable Database Costs
Meta Pricing
Managing Billing for Chatarmin and Meta WhatsApp Payments
360Dialog Pricing

Strategy & Best-Practices

Strategy & Best-Practices
WhatsApp Media Sizing Guide: Images, Videos & More
Welcome Flow & Lead Enrichment
Offboarding Guide
WhatsApp Lead Generation in E-Commerce: 8 Best Methods
Mobile Popup: WhatsApp-leadgen
Recovering Abandoned Carts
Sending WhatsApp Campaigns: From Segmentation to Launch
Customer service into Marketing Lead conversion
Order tracking via WhatsApp
Automated Leadgen on autopilot: Martech-leadgen through integrations
WhatsApp Landing Page on your Website
Social Media: Giveaways & influencer campaigns
[DE] WhatsApp Marketing Masterclass: WhatsApp-Setup Kurs (WhatsApp Course)
Why you should direct your Mobile Newsletter Pop-Up to WhatsApp instead of E-Mail
Email activation campaign
Customer Re-Engagement Through Campaigns
Conditional rendering of Variables in Messages & Campaigns
Optimizing Meta Costs
WhatsApp ads
Offline Leadgen: QR Codes for Fares & POS
Import activation campaign
Update E-Mail in Chatarmin automatically via E-Mail Newsletter
How to use Variables from a third-party (webhook) inside your Flows
Voice Messages in WhatsApp-Flows

API Documentation

API Documentation
API Documentation
Chatarmin MCP
Connect Chatarmin MCP to AI tools

Migration from other Provider

Migration from other Provider
Migrating from other Provider

GDPR-compliant WhatsApp marketing

GDPR-compliant WhatsApp marketing
Best Practises Opt in/Double Opt In
Best Practices Opt-Out

SAP Service Cloud

SAP Service Cloud

Connect SAP Service Cloud with Chatarmin for WhatsApp flows, cases, and embedded chat widgets.

Connect SAP Service Cloud with Chatarmin for WhatsApp flows, cases, and embedded chat widgets.

SAP Service Cloud integration

Connect SAP, map organizational locations, and embed the SAP widget on your website.

Emarsys Integration

SAP Service Cloud integration

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