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How to Connect Freshchat with Chatarmin

For a detailed guide and connection setup, visit: https://chatarmin.com/dashboard/freshchat/connect In your Freshchat dashboard, go to Admin Settings, then Marketplace and Integrations > API Settings to get your API Key and Chat URL. Copy both and paste them into the appropriate fields in Chatarmin. freshchat integration setup 3 Next, in Chatarmin, you’ll receive a Webhook URL. Copy this URL and go back to Freshchat, then navigate to Marketplace and Integrations > Conversation Webhooks. Paste the Webhook URL here and click Save. freshchat webhook integration setup 2 Finally, save the connection in Chatarmin. Now, you’ve successfully connected Freshchat and Chatarmin!

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Installing the Chatarmin Add-on in Freshchat

To fully activate the Chatarmin integration inside Freshchat, you’ll need to install our Chatarmin add-on. If you didn’t get the Add-On Zip-file from our team, simply contact us. Follow these simple steps: Here’s a quick video showing how to add and install the Chatarmin add-on in Freshchat:

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Access Developer Portal

Go to Freshchat Dashboard → Admin Settings → Marketplace and Integrations → Marketplace Apps → Manage Apps → Go to Developer Portal.

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Upload the Add-On

Click Create New App → Custom App → Upload the ZIP file from our team → Enter “Chatarmin” as the app name → Save and Continue.

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Fill in the App Information

Use “Chatarmin” for the app name in all fields. Add your Support Email and click Save and Publish.

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Install the Add-On

Go back to Manage Apps, find Chatarmin under Custom Apps, and click Install.

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You’re Done!

Chatarmin is now integrated with Freshchat. Start chatting via WhatsApp, manage service tickets, and send templates with dynamic variables directly in Freshchat.