Chatarmin AI
You can integrate your own Chatarmin AI bot into Chatarmin to help solve your incoming customer requests via WhatsApp. And, automate leadgen and lead-enrichment based on logics and smart-splits you train your chatbot to execute. After buying your Smarter, Genius, Master or bigger subscription you can get access to Chatarmin's AI and thus start automating your customer support and WhatsApp Flows.
Feel free to inquire at our Team here, to get your Chatarmin AI quote.
Train and setup your Chatarmin AI Chatbot
Prompt your Chatarmin AI Chatbot through the master-prompt-feature and give him the advice you want him to know
Make sure to add your integrations
Make sure you add your sources
Please make sure you set your "retraining frequency" to "every 24hrs", so that the Chatarmin AI chatbot constantly learns, and iterates
Feel free to test your bot! Before going livfe, testing is extremely important.
Upon the chatstart you choose, feel free to choose "AI" in your flow-actions, to have your personal Chatarmin AI chatbot automatically engage with your clients, based on the prompts, training material, sources and integrations you provided to him!
Example of a client using Chatarmin AI Chatbot for his fully automated client support. Integrating the Chatarmin AI chatbot with zendesk, billbee, and Shopify.
Retrain your Chatarmin AI Chatbot
Make sure you manually retrain your Chatbot if you are to add relevant sub-pages to your website or website sitemap. Also, if new manuals or prompts are available, make sure you feed your Chatarmin AI chatbot and manually press "retrain".
Attention: Make sure you "retrain chatbot" in the specific sub-source-page. Since the chatbot will only be trained on that source, accordingly. Thus, if you are to retrain "websites", make sure you click and are navigated to sub-page "websites", in order to train accordingly. Same accounts for all other chatbot-training-sources.
Improve Answer Manually
When you check the replies from AI in your chats, you can manually improve answers from your AI:
Source: Chatarmin, Q3 2024
Find your "improve answer documentation and history" in the "improve answer tab" in your AI-dashboard.
Source: Chatarmin, Q3 2024
Video on how you can integrate the product catalog with Chatarmin AI
Source: Chatarmin, Q3 2024
Read more about our WhatsApp catalog feature here.
Integrate Chatarmin AI Chatbot with your Customer Support Tool
You do have the chance to enable our Chatarmin AI to integrate with your customer support tool, such as:
freshdesk
zendesk
Gorgias
DIXA
Intercom
HubSpot
and several others
Check out this video, to see how it works:
Source: Chatarmin, Q3 2024
Storefinder: Send Location & present nearby stores!
If your client seeks to find the store closest to him, you can introduce this feature to your ai bot. This is how it looks like:
Source: Chatarmin, Q3 2024
Here is a foto of the user journey:
Source: Chatarmin, Q3 2024
Whenever a client asks for next store, he is asked to send location, and will then be presented with the store-list of the most nearby point-of-sales. Make sure you prompt the opening hours and phone-number, so the client can directly be serviced to finding it and buying something!
BONUS 1: Watch a full Chatarmin AI-Chatbot-Built from Scratch, by our founder Johannes Mansbart, here:
Source: Chatarmin, Q3 2024
BONUS 2: Watch a full Chatarmin AI Setup Video by one of our gifted #teamarmin Devs, here:
Source: Chatarmin, Q2 2024
Optimal Training Methods for AI Systems
Summary
Step-by-Step Process
Create Comprehensive Instructions
Formulate detailed guidelines and expectations
Define clear boundaries and desired response formats
Data Collection and Integration
Systematically crawl websites
Upload all relevant manuals
Integrate customer inquiries and support tickets
Include document collections with typical queries
System Integration
Link with existing ticket management systems
Implement API connections for real-time data exchange
Continuous Improvement
Actively use the "Improve Answer" feature
Regularly review and evaluate responses
Pose simulated customer inquiries
Identify and close knowledge gaps
Documentation and Monitoring
Log improvement processes
Capture performance metrics
Analyze and aggregate results
Through this iterative process, the AI continuously improves, learns from real interactions, and can provide increasingly precise and useful answers.
🚨 Disclaimer: IF the AI does not react to customer messages, feel free to trigger the AI-flow manually out of chat.
Live Chatarmin AI Chatbot Use Cases
Find here some live use cases of 7-figure and 8-figure D2C Ecom-brands, live on Chatarmin's AI Chatbot:
