Create a Catalog
First, go to the META Commerce Manager and create your first Catalog:
Next, make sure to set a Name for the Catalog at the bottom.
DON'T connect to a partner platform, we will do that for you if needed. 😉
Make sure to select the right Business Manager
Next, you can connect/select your Data Sources (Optional):
Next step, you can just click "Next":
Since we offer automatic sync to your Shop-Integration and manual upload through Chatarmin, you can skip the next step:
Perfect! Now you have created your first Catalog.
Connect Catalog to Chatarmin/WhatsApp
Next, go to WhatsApp Accounts → Select WhatsApp Account → Click on WhatsApp Manager
Select catalog from left sidebar → Click on Choose a Catalog
Select catalog from dropdown → Click on Connect Catalog
Configure Catalog in Chatarmin
Next we can go to Chatarmin -> Settings -> WhatsApp Catalog
Grant permissions
If you haven't granted permissions yet, please follow this step to do so. Unless you already did, you can skip that step:
Sync Catalog with Shop-Integration
When connected, you should now have the possibility to sync the Catalog with your Shop-Integration:
Usage of the Catalog in Chatarmin
In-Chat Selling
Now, you can use, so called "Product-Messages", to send your customers a cart of products:
React to an Order, placed by a customer
Example of an order placed by the order:
Automatically answer with Flows
When a customer select their products in WhatsApp, we can use a new Flow-Trigger, to react to those Messages and send an "instant Checkout-Link". This Flow would look like the following:
🚨 Cannot see the trigger? You need to be connected to a Shop-Integration to use it.
The "Checkout Link" is created/usable when you select that Flow-Trigger and can be used in "Send Campaign" & "Send message" like the following:
Manually send in-Chat
You can also send the Checkout-Link manually, by clicking "View received cart":
