This strategy works with all Chatarmin customer support integrations such as:
intercom
HubSpot
Dixa
Freshdesk (Freshworks)
zendesk
Gorgias
and many, many more
You can solve your customer inquiries while converting your customers into lucrative WhatsApp Leads. Do this by giving your customers the option to start a chat with you, for example, via the Chat-in Bubble we provide on our dashboard. After solving their inquiry send your customers a "Template" that asks them whether they want to consent to marketing content too.
Again use the "Yes" button as a Buzzword to trigger a "Flow" automation following this process which sets customers opt-in to Double Opt-In if they agree to it.
I explain how this can be done in the following Loom:
Source: Chatarmin, Q1 2024
You can also automate this with your Freshdesk integration which uses a closed Ticket as a trigger to create an automated workflow to opt-in your customer.
Looking to automate WhatsApp-customer-support?
Find more information about our Chatarmin AI here.