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My profile - Explained

In this guide we will explain the My Profile feature in depth and how to use it

Updated over 7 months ago

By clicking on the bottom left on your "Account Name" the following window will open:

Click on "Team" to add or remove users to or from your team. The user is added via Mail-Invitation and receives a valid link for 12 hours until it expires, if the user does not accept the invitation the admin has to remove the user and resend the invite.


You can add users as "Admin" "Basic" or "Support".

"Admin" has all rights, and can remove and add users. "Basic" can create and edit Flows, create and edit templates, send campaigns, send messages via the chat, create segments and tags, and edit your audience. "Support" only has access to chats and audience.

You can click "My Profile" to set your WhatsApp picture edit your company info and description, and edit your status displayed on WhatsApp by clicking "Edit".

By clicking on "Settings" you can see your API Token, change the currency displayed in your Chatarmin Account, see your "Billing Settings" and change your Password.

By clicking "Rules" you can "auto-assign" incoming conversations to a specific Agent/Team Member.

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