Triggering a Flow by closing a Freshdesk Ticket

You can trigger an automated flow by closing/solving a Freshdesk ticket. This way you automatically send a marketing opt-in request to support leads and subsequently convert them into marketing leads.

To do this exclude all users with Status Double Opt-In with an If/Else and then ask them for double opt-in or ask them to rate them on Trustpilot for example.
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