> ## Documentation Index > Fetch the complete documentation index at: https://help.chatarmin.com/llms.txt > Use this file to discover all available pages before exploring further. # Business Account Has Been Locked – How to Fix It > Chatarmin guide: Business Account Has Been Locked – How to Fix It *** ## **⚠️ Why You’re Seeing This** *** Your WhatsApp Business messaging capabilities have been **restricted** due to activity that does not comply with the [WhatsApp Business Terms of Service](https://www.whatsapp.com/legal/business-terms/). This restriction is applied by **Meta** and can occur if: * Your account violated WhatsApp Business policies * Suspicious or unusual activity was detected * Your account is under review by Meta *** ## **🔍 Check the Restriction on Meta** *** ### Step 1 - Open the Restriction Overview 1. Go to your [Meta WhatsApp Manager – Phone Numbers](https://business.facebook.com/latest/whatsapp_manager/phone_numbers/). 2. You will see a **brief description** of the restriction next to the affected phone number. 3. To find the **exact reason**, click [**View details in Business Support Home**](https://business.facebook.com/business-support-home/)**.** Chatarmin help center image ### Step 2 – Review the Detailed Violation 1. In Business Support Home, you will see an **overview** of your account restriction. 2. This includes: * The **type of violation** * **Why** the restriction was applied * **How long** the restriction will last 3. Under **“Available for Review”**, you can see the specific restriction and click **Details** to view additional guidance and possible next steps. Chatarmin help center image ### Step 3 – Request a Review from Meta If you believe the restriction is **unjustified**, you can request a **review directly through Meta**: Chatarmin help center image 1. Provide all important information about your account and the restriction. 2. Include all details so Meta can accurately assess your case. Chatarmin help center image ## **🚨 Important Notes** * If your account has been blocked and **Meta does not approve your review**, Chatarmin **cannot lift the restriction**. * This restriction is **enforced by Meta**, not Chatarmin. * For guidance on what to do if your account is blocked in Chatarmin, see this article: [Meta Blocked Account](/meta-related/what-to-do-when-your-meta-account-has-been-blocked). * While restricted, **no outgoing messages** can be sent via WhatsApp.