> ## Documentation Index
> Fetch the complete documentation index at: https://help.chatarmin.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Shopware 6 Integration
> Chatarmin guide: Shopware 6 Integration
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# Shopware 6 Chatarmin Integration
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## Installation
Watch the Video Guide here:
### Create Role
First go to **Settings → System → Users & permissions → Create new role.** Make sure to give the new role the following permissions:
* **Catalogues → Products**: View
* **Customers → Orders**: View
* **Marketing → Promotions**: Create, Read & Update
* **Orders → Orders**: View
* **Settings → Shipping**: View
After creating the role, switch to the **"Detailed privileges"** tab, look for **"Webhooks"** and give the role the **Create** permissions.
### Obtain your API Credentials
Go to your Shopware **Settings → System → Integrations → Add integration.** You should see a window, like in the image below now.
Enter a **Name (1)**, leave the **Switch (2) off** and select the previously created **Role (3).**
🚨 Paste the keys now into the [Chatarmin Shopware6 Integration Page](https://chatarmin.com/dashboard/shopware6/connect) and make sure input your Shop URL like so: [**https://shopware.chatarmin.com**](https://shopware.chatarmin.com) -> No Trailing slash!
*Source: Chatarmin, Q2 2024*
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# Benefits of the Integration
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## Revenue Attribution
Now, whenever you have a Link/CTA to your Shop, inside a Flow or Campaign, you can now see the orders attributed to WhatsApp/Chatarmin
## Order Paid Flow Trigger
With that Trigger you can start flows when an order was successfully paid. Those can be used for:
1. Upselling
2. Getting reviews
3. Thank you message
4. Retarget in 30-60 days for re-ordering product?
For this Trigger Option, you can choose to trigger for:
* **For every customer:** So this would trigger for every customer, who has given their phone number at checkout. This does not necessarily mean, that they also have Opt-in in Chatarmin.
* **Only Single/Double-Optin:** This would trigger only for those contacts, who are already in Chatarmin & marked with an Opt-in
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# Abandon Checkout
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Check out this video by our developer, to setup your Shopware 6 plugin, which enables you to create Shopware 6 abandoned checkout flows via WhatsApp.
\*Source: Chatarmin, Q3 2024\
\*
To activate Shopware 6 Abandoned Checkout Flows, follow these steps:
1. Visit your [Shopware 6 integrations page](https://chatarmin.com/dashboard/shopware6/connect)
2. Download the Chatarmin Plugin.
3. Install and activate the Chatarmin Plugin
4. Paste in the API Key from the [Chatarmin Shopware6 Page](https://chatarmin.com/dashboard/shopware6/connect) into the Plugin
5. Feel free to [choose "Abandoned Checkout" in the flow-trigger-menu](https://chatarmin.com/dashboard/flows/create).
6. Create a [dedicated "Shopware 6 abandoned checkout" template](https://chatarmin.com/dashboard/templates/add?type=abandonCheckout) and use it as a Shopware6-flow-action.\
Choose flow action:
Use Shopware 6 abandoned checkout template:
7. Make sure to test the flow! And go live, print revenue and generate more leads!
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ATTENTION: Make sure your phone number optins are activated in checkout! Otherwise we cannot fetch customers' phone numbers from checkout, in order to trigger abandoned checkout automations! Here's a video explaining the process:
*Source: Chatarmin, Q3 2024*
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# Shipment Tracking
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Watch this Video on how to setup Shipment Tracking on WhatsApp:
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# Segments
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Watch this video on segments:
Source: Chatarmin Q1, 2025