> ## Documentation Index
> Fetch the complete documentation index at: https://help.chatarmin.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Klaviyo - How to update properties

> Chatarmin guide: Klaviyo - How to update properties

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## Automatic Sync between Chatarmin and Klaviyo

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Chatarmin **automatically syncs contact properties** to Klaviyo.

This includes:

* **Customer tags** (applied in Chatarmin)
* **Birthday field** (if available)
* **Custom properties** such as additional columns added to customer profiles

These properties are **updated in Klaviyo automatically** whenever they change in Chatarmin, ensuring Klaviyo profiles always reflect the **most up-to-date customer information**.

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## Updating Klaviyo properties via a Chatarmin Flow

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Here's how you can **"Update properties"** to your Klaivyo account. We can automatically add properties to a Klaviyo account depending on the user's behavior. Depending on which branch of the flow the user goes through we can update the Klaviyo profile with a property we determine.

<img src="https://mintcdn.com/chatarmin-help-center/MtZ2rhhtTAqzIWsl/images/d27962e1-6196-4ecf-b126-55628d291d7d/019b9c80-cd80-75ad-8ba4-56853e80b5c4.png?fit=max&auto=format&n=MtZ2rhhtTAqzIWsl&q=85&s=a6459833f60fa7445bd042374bda1eef" alt="Chatarmin help center image" width="747" height="267" data-path="images/d27962e1-6196-4ecf-b126-55628d291d7d/019b9c80-cd80-75ad-8ba4-56853e80b5c4.png" />

Additionally, you can **"Subscribe a user to a Klaviyo list"** depending on the user activity directly.

<img src="https://mintcdn.com/chatarmin-help-center/MtZ2rhhtTAqzIWsl/images/d27962e1-6196-4ecf-b126-55628d291d7d/019b9c80-cd7e-7724-97b6-4d070db8cc37.png?fit=max&auto=format&n=MtZ2rhhtTAqzIWsl&q=85&s=04e86474e410d54e05df5ba84920be8c" alt="Chatarmin help center image" width="784" height="384" data-path="images/d27962e1-6196-4ecf-b126-55628d291d7d/019b9c80-cd7e-7724-97b6-4d070db8cc37.png" />

Update properties at scale through klaviyo inflow webhooks and/or klaviyo-forms-to-WhatsApp-flows:

<iframe src="https://www.loom.com/embed/28d4e0e1438b40cebfb635ad3275f925" title="Loom video" width="100%" height="420" allowFullScreen />

\*Source: Chatarmin, Q2 2024\
\*
