> ## Documentation Index
> Fetch the complete documentation index at: https://help.chatarmin.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Freshchat Integration

> Chatarmin guide: Freshchat Integration

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## How to Connect Freshchat with Chatarmin

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For a detailed guide and connection setup, visit: [https://chatarmin.com/dashboard/freshchat/connect](https://chatarmin.com/dashboard/freshchat/connect)

In your **Freshchat dashboard**, go to **Admin Settings,** then **Marketplace and Integrations** > **API Settings** to get your **API Key** and **Chat URL**. Copy both and paste them into the appropriate fields in **Chatarmin**.

<img src="https://mintcdn.com/chatarmin-help-center/yJKti8NZk29URleB/images/714d3bf7-829d-43ae-8521-836f52bbdac0/019b9c80-855b-725a-a6a4-a11e0d93983a.jpg?fit=max&auto=format&n=yJKti8NZk29URleB&q=85&s=c37a2099ba093805812faa484925cb26" alt="freshchat integration setup 3" width="1428" height="602" data-path="images/714d3bf7-829d-43ae-8521-836f52bbdac0/019b9c80-855b-725a-a6a4-a11e0d93983a.jpg" />

Next, in **Chatarmin**, you’ll receive a **Webhook URL**. Copy this URL and go back to **Freshchat**, then navigate to **Marketplace and Integrations** > **Conversation Webhooks**. Paste the Webhook URL here and click **Save**.

<img src="https://mintcdn.com/chatarmin-help-center/yJKti8NZk29URleB/images/714d3bf7-829d-43ae-8521-836f52bbdac0/019b9c80-8575-75e9-8e86-2d00c07840ab.webp?fit=max&auto=format&n=yJKti8NZk29URleB&q=85&s=bb3bbe9901e245e05dbc8f600acc0e7a" alt="freshchat webhook integration setup 2" width="1195" height="675" data-path="images/714d3bf7-829d-43ae-8521-836f52bbdac0/019b9c80-8575-75e9-8e86-2d00c07840ab.webp" />

Finally, save the connection in **Chatarmin**. Now, you’ve successfully connected Freshchat and Chatarmin!

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## Installing the Chatarmin Add-on in Freshchat

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To fully activate the Chatarmin integration inside Freshchat, you’ll need to install our Chatarmin add-on. If you didn't get the Add-On Zip-file from our team, simply contact us. Follow these simple steps:

Here’s a quick video showing how to add and install the Chatarmin add-on in Freshchat:

<iframe src="https://www.loom.com/embed/59b3729e632942369b829dd45f9524b2" title="Loom video" width="100%" height="420" allowFullScreen />

## Access Developer Portal

Go to **Freshchat Dashboard** → **Admin Settings** → **Marketplace and Integrations** → **Marketplace Apps** → **Manage Apps** → **Go to Developer Portal**.

## Upload the Add-On

Click **Create New App** → **Custom App** → Upload the ZIP file from our team → Enter **"Chatarmin"** as the app name → **Save and Continue**.

## Fill in the App Information

Use **"Chatarmin"** for the app name in all fields. Add your **Support Email** and click **Save** and **Publish**.

## Install the Add-On

Go back to **Manage Apps**, find **Chatarmin** under **Custom Apps**, and click **Install**.

## You're Done!

Chatarmin is now integrated with Freshchat. Start chatting via **WhatsApp**, manage service tickets, and send templates with dynamic variables directly in Freshchat.