> ## Documentation Index
> Fetch the complete documentation index at: https://help.chatarmin.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Chatarmin DIXA Integration
> Chatarmin guide: Chatarmin DIXA Integration
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# Chatarmin DIXA Integration
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If you want to use one WABA for support and marketing, and are using DIXA for customer support, then you can count yourself lucky, since Chatarmin is the only WhatsApp-Marketing-Software worldwide, to integrate with DIXA Customer Support system.
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## Installation of Chatarmin DIXA Integration
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Follow this [step-by-step-guide here](https://chatarmin.com/dashboard/dixa/connect) to make use of Chatarmin’s DIXA WhatsApp integration.
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## Testing, Iteration & Go-Live
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Here's how you can go live, and test, our Chatarmin DIXA WhatsApp Integration:
1. Create DIXA ticket as flow action
2. Use the answer field to engage with the client in question, to interact via Chatarmin DIXA Card
3. Use the Chatarmin integration sandbox to use templates to re-initiate conversations.
4. If you encounter any troubles, contact us through slack-connect or via email!
Watch this video to find out more:
To make DIXA support more efficient through Chatarmin, it's ideal to collect the customer's email before creating the DIXA ticket. We can achieve this by setting up a flow like the one outlined below. Please feel free to adjust the flow steps according to your specific use case.
Source: Chatarmin, Q3 2024
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## Dixa Products
Watch this video to learn about Dixa products features:
Source: Chatarmin, Q1 2025
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