> ## Documentation Index
> Fetch the complete documentation index at: https://help.chatarmin.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating your WhatsApp Account

> Chatarmin guide: Creating your WhatsApp Account

You can either watch this Loom or follow the detailed description below.

<iframe src="https://www.loom.com/embed/56865a54f64b40e0b49b13c2f09c06ad" title="Loom video" width="100%" height="420" allowFullScreen />

*Source: Q2 2024*

***

# Getting started

***

**First**, navigate to [the Setup Page](https://chatarmin.com/dashboard/setup).

**Next**, make sure to read the **first two steps** carefully, as they describe, that you need to make sure:

* The **website** in your Business Manager is **accessible/active**. If the Website in your Business Settings is not reachable, it will most likely fail. If you cannot edit the website, try to redirect the website to your new/latest website.
* The Phone Number used for WhatsApp, **cannot be registered** with the **WhatsApp (Business) App**
* You need to have **Admin** rights, to create a WhatsApp Account linked to your **Business Manager**

***

# Creating your WhatsApp Account

***

Once you have reached **Step 3**, click on "**Create your WhatsApp Account**". Then follow the steps:

## Select correct Business Manager

<img src="https://mintcdn.com/chatarmin-help-center/yJKti8NZk29URleB/images/73143b14-b9a8-4c9b-a47c-0fc5111f1fb1/019b9c80-d0c7-7396-86ac-4c44f309575b.png?fit=max&auto=format&n=yJKti8NZk29URleB&q=85&s=fc3ff26d6ed0ca920670aacdffab2b0c" alt="Chatarmin help center image" width="374" height="486" data-path="images/73143b14-b9a8-4c9b-a47c-0fc5111f1fb1/019b9c80-d0c7-7396-86ac-4c44f309575b.png" />

## Create or select your WhatsApp Business Account

Make sure, to select **"Create ..."** on both "dropdowns"

<img src="https://mintcdn.com/chatarmin-help-center/yJKti8NZk29URleB/images/73143b14-b9a8-4c9b-a47c-0fc5111f1fb1/019b9c80-d16a-7278-877f-5e383a695868.png?fit=max&auto=format&n=yJKti8NZk29URleB&q=85&s=9a21c7ca92f3bfd436b8c763a0bb92ca" alt="Chatarmin help center image" width="374" height="486" data-path="images/73143b14-b9a8-4c9b-a47c-0fc5111f1fb1/019b9c80-d16a-7278-877f-5e383a695868.png" />

## Create a WhatsApp Business Profile

Fill out the details for your WhatsApp Account:

1. The **first Input**, will only **be visible to your Team** inside the Business Manager
2. The **second Input**, is the so-called "Display Name" and **will be shown to your customers on WhatsApp** (this can be changed later)
3. Select the appropriate **Category** for your business
4. Either fill in the Description now or edit it afterwards through Chatarmin
5. Make sure the **correct website** is selected

<img src="https://mintcdn.com/chatarmin-help-center/yJKti8NZk29URleB/images/73143b14-b9a8-4c9b-a47c-0fc5111f1fb1/019b9c80-d12e-730d-88d5-5081f1dcca7b.png?fit=max&auto=format&n=yJKti8NZk29URleB&q=85&s=16c92b4f8f5d98829cf0c340dbec8f8c" alt="Chatarmin help center image" width="374" height="486" data-path="images/73143b14-b9a8-4c9b-a47c-0fc5111f1fb1/019b9c80-d12e-730d-88d5-5081f1dcca7b.png" />

## Add a phone number for WhatsApp

Now type in your WhatsApp Number and make sure to select the correct **Verification** Type: **SMS/Voice**\
Here you will find the requirements for connecting a phone number with Meta Business Manager and WhatsApp: [Phone Number Requirements](/how-to-get-started/whatsapp-number-requirements)

<img src="https://mintcdn.com/chatarmin-help-center/yJKti8NZk29URleB/images/73143b14-b9a8-4c9b-a47c-0fc5111f1fb1/019b9c80-d13d-705f-908f-8f4989ee3bcd.png?fit=max&auto=format&n=yJKti8NZk29URleB&q=85&s=0ba1689d7c403c79f98764b1d496b01b" alt="Chatarmin help center image" width="374" height="486" data-path="images/73143b14-b9a8-4c9b-a47c-0fc5111f1fb1/019b9c80-d13d-705f-908f-8f4989ee3bcd.png" />

## After phone verification

Now you can click on "**Continue**" & "**Finish installation**". Now the Pop-up closes and you should see a success message in a bit.

Once succeeded, you can click on **"Continue: Verify"** in Chatarmin

***

# Verify your Business

***

Once your WhatsApp Account got created successfully, make sure your Business is verified, so the [Messaging Limit](/meta-related/messaging-limit-and-quality-rating-what-they-are-and-how-to-increase-them) gets increased.

Go to your [Security Center](https://business.facebook.com/settings/security-center) inside your Business Manager under. Check your verification status and make sure its verified.

<img src="https://mintcdn.com/chatarmin-help-center/yJKti8NZk29URleB/images/73143b14-b9a8-4c9b-a47c-0fc5111f1fb1/019b9c80-d180-778d-a0ff-88b9cb0d93a5.png?fit=max&auto=format&n=yJKti8NZk29URleB&q=85&s=760cd673fd3291e6a7fba60852466fa9" alt="Chatarmin help center image" width="1959" height="973" data-path="images/73143b14-b9a8-4c9b-a47c-0fc5111f1fb1/019b9c80-d180-778d-a0ff-88b9cb0d93a5.png" />

***

# Add your Payment Method

***

Now go to your [Billing Settings](https://business.facebook.com/billing_hub/accounts?account_type=whatsapp-business-account) inside your Business Manager and add a Payment Method for your newly created WhatsApp Account.

<img src="https://mintcdn.com/chatarmin-help-center/yJKti8NZk29URleB/images/73143b14-b9a8-4c9b-a47c-0fc5111f1fb1/019b9c80-d18a-7228-ab2d-0c2912b15e6c.png?fit=max&auto=format&n=yJKti8NZk29URleB&q=85&s=373a11d7fa9503f9ad7147529f8e84b0" alt="Chatarmin help center image" width="1959" height="973" data-path="images/73143b14-b9a8-4c9b-a47c-0fc5111f1fb1/019b9c80-d18a-7228-ab2d-0c2912b15e6c.png" />

***ATTENTION:*** *Please be aware you need to enter Credit Card and Debit Cards may not be accepted!*

After you added the payment Method please set the Card as Default! This video shows you how to do that:

<iframe src="https://www.loom.com/embed/6c6c558d94ef4d36ad61ce9cdc60b1ff" title="Loom video" width="100%" height="420" allowFullScreen />

It is crucial, to set the card as Default, otherwise Meta will not let you send campaigns in chatarmin!

***ATTENTION:*** If your account is continuously blocked, you might encounter an overdue saldo. Please make sure you pay any open amounts in your [WhatsApp billing hub](https://business.facebook.com/billing_hub/?account_type=whatsapp-business-account) directly. If you want, feel free to check your chats for error-messages that disclose further information, in Chatarmin -> Chats, and check the failed message-sends for informational displays.

***

# Next Steps

***

Congrats! You have successfully created your WhatsApp Account! 🥳

Check out our [Onboarding Guide](/how-to-get-started/how-to-set-up-your-account-from-scratch) to get you started with Chatarmin!
