> ## Documentation Index
> Fetch the complete documentation index at: https://help.chatarmin.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Voucher Pools

> Chatarmin guide: Voucher Pools

## 🚨 For creating dynamic Discount Codes **with an expiration date** in Flows (Shopify only!), feel free to check out [this Guide](/integrations/shopify/shopify-creating-a-dynamic-discount-code-and-using-it-in-chatarmin)

***

# Voucher Pools

***

Feel free to watch this video guide on Chatarmin's WhatsApp Voucher Pools:

<iframe src="https://www.loom.com/embed/7a725abc13e44ac5a67b11447f8d0f1a" title="Loom video" width="100%" height="420" allowFullScreen />

*Source: Chatarmin, Q1 2024*

***

## Creating your first Voucher Pool

***

Navigate to the [Voucher Pool Page](https://chatarmin.com/dashboard/audience/voucher-pools) and click on **Create Voucher Pool**

Now you will be asked to input certain fields. Lets go through them together:

1. **Pool Name:** Here you just give your Voucher Pool a **name** so you can distinguish it in the future
2. **Upload a File:** Here you will need to **upload a CSV File** with the Discount Codes. The Tool should work with **various formats**, but below are **two examples of CSV** Files / Structures:

   ```
   <---- Seperated by line ---->
   8113EVWGBGVF
   81112394BGVF
   1237SDKA8LKD
   ```

   ```
   <---- With Headers ---->
   Code,Create,Times Used In Total
   8113EVXJNXS,2023-11-29 12:21:37 -0500,0
   8113EVRGAKK,2023-11-29 12:21:37 -0500,0
   8113EVOWWZL,2023-11-29 12:14:51 -0500,0
   8113EEJWRBK,2023-11-29 11:38:08 -0500,0
   ```
3. **Reminder Threshold:** Here you can set, at what threshold, you will be notified when vouchers are getting empty
4. **Reminder Email Addresses:** Based on your [Notification Settings](https://chatarmin.com/dashboard/profile?page=notifications), the emails will be contacted when the Threshold was hit
5. **Fallback Options:** Here you can specify, if messages using that Voucher Pool should be still send, after **every Code was redeemed** and if so, what **"Fallback Code"** will be used

***

## Using Voucher Pools

***

Now we are going to show you, on where & how you can use the Voucher Pools

## Campaigns

You can use the Voucher Pools with any **Template** that has:

* A **Variable** in the **Body**

  <img src="https://mintcdn.com/chatarmin-help-center/yL66zflq9rxpRjF_/images/84f19321-5477-4b95-aad1-21c019aaef74/019b9c80-b30b-77ad-b9c0-dfefd44c8731.png?fit=max&auto=format&n=yL66zflq9rxpRjF_&q=85&s=a62d4e1033a786447216b6c371ecc387" alt="Chatarmin help center image" width="3456" height="1870" data-path="images/84f19321-5477-4b95-aad1-21c019aaef74/019b9c80-b30b-77ad-b9c0-dfefd44c8731.png" />

* A [Coupon Code Button](/features-in-depth/templates/coupon-code-button)

  <img src="https://mintcdn.com/chatarmin-help-center/yL66zflq9rxpRjF_/images/84f19321-5477-4b95-aad1-21c019aaef74/019b9c80-b2f4-75fc-9828-441493e67522.png?fit=max&auto=format&n=yL66zflq9rxpRjF_&q=85&s=2d0155658baa2458ccb72ab898944184" alt="Chatarmin help center image" width="3456" height="1870" data-path="images/84f19321-5477-4b95-aad1-21c019aaef74/019b9c80-b2f4-75fc-9828-441493e67522.png" />

* A **Dynamic Url** *(ending with* ***#\{\{1}}**\*\*)*

  <img src="https://mintcdn.com/chatarmin-help-center/yL66zflq9rxpRjF_/images/84f19321-5477-4b95-aad1-21c019aaef74/019b9c80-b31a-76ca-92b5-7cb1daeaf861.png?fit=max&auto=format&n=yL66zflq9rxpRjF_&q=85&s=b32677fc15ca50bc81b5fb40d2ab7cad" alt="Chatarmin help center image" width="3456" height="1870" data-path="images/84f19321-5477-4b95-aad1-21c019aaef74/019b9c80-b31a-76ca-92b5-7cb1daeaf861.png" />

***

## Voucher Pools in Flows

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This can also be used in the Flows using Templates, for example with a Coupon Code Button:

<img src="https://mintcdn.com/chatarmin-help-center/yL66zflq9rxpRjF_/images/84f19321-5477-4b95-aad1-21c019aaef74/019b9c80-b30e-77e2-b9db-794a8283b13e.png?fit=max&auto=format&n=yL66zflq9rxpRjF_&q=85&s=4e4699bc7ab82cd9ca57d8f5cd912e41" alt="Chatarmin help center image" width="3456" height="1870" data-path="images/84f19321-5477-4b95-aad1-21c019aaef74/019b9c80-b30e-77e2-b9db-794a8283b13e.png" />

***NOTE:*** *Whenever you use the Voucher Pool in multiple Variables, it will always be taken the same and only one Code*

Thats it! Congrats, you have created your first Voucher Pool! 🎉

***

***BONUS:*** Learn more about [Dynamic Buttons and Coupon Buttons in this article!](/features-in-depth/templates/coupon-code-button)
