> ## Documentation Index
> Fetch the complete documentation index at: https://help.chatarmin.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Segments - General
> Chatarmin guide: Segments - General
# Segments
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["Segments"](https://chatarmin.com/dashboard/audience/segments) are used to be able to segment your audience and use the segments inside of your **"Flows"** or **"Campaigns"** to send out personalized content to specific user cohorts.
You can click on the **"CSV"** Icon to export a specific segment as a CSV file.
If you hover over the eye icon you can see what the specific segment is using as filters to include/exclude specific users.
Alternatively here is a video explaining the "Segments" feature:
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# Samples
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By clicking on the **three dots** and clicking "**Create sample"** you can create a specific sub-segment by creating a sample size. E.g. If 1000 users are in a segment and you create a sample of 100, you will create a subsegment with 100 randomized users of the previous segment. This can be useful to test campaigns on a smaller sample size.
**Alternatively here is a video explaining the "Segments" feature:**
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# Creating a new Segment
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1. Start by clicking **"Create Segment"** on the top right corner.
2. Give your Segment a name to find it easier afterward, e.g. when you want to send out a campaign to this specific Segment or use it inside a Flow with an IF/ELSE split.
3. Click **"Add filter group"**
4. You can now choose one or multiple filters from the sidebar on the left to include inside of your Segment.
5. You can then choose to match **"any"** or **"all"** conditions. If you choose **"any"** a lead will be included in the segment if he/she matches one or more of the given conditions. If you chose **"all"** the lead will only be included if he/she matches all of the given conditions.
6. Once done with creating your segment you can click **"Review Segment"**
Your created Segment will then be shown with all its included leads.
7. You can click **"Save Segment**" to finalize your segment or **"Edit Segment"** if you want to include or exclude more conditions.
