> ## Documentation Index
> Fetch the complete documentation index at: https://help.chatarmin.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Back-in-stock WhatsApp feature

> Chatarmin guide: Back-in-stock WhatsApp feature

**🚨 Check out our YouTube Video Guide (German) on how to implement this feature, otherwise read the article below:**

<iframe src="https://www.youtube.com/embed/3yNMzugTKwg?rel=0" title="YouTube video" width="100%" height="420" allowFullScreen />

<img src="https://mintcdn.com/chatarmin-help-center/FkIbrM1lxMp-fNLL/images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a20a-722d-a45c-6ddae4965ac2.png?fit=max&auto=format&n=FkIbrM1lxMp-fNLL&q=85&s=29c6a882c30f5345300b8cbbd241f220" alt="Chatarmin help center image" width="470" height="482" data-path="images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a20a-722d-a45c-6ddae4965ac2.png" />

Recover lost sales through back-in-stock notifications. When products are restocked, it sends automated alerts via WhatsApp to customers who opted in. Features include

* a customizable "Notify Me" button,
* support for multiple languages,
* GDPR compliance, and
* direct checkout redirection.

Additionally, stores gain insights on popular products and can export data, schedule reminders, and resend alerts as needed.

# Shopify

## Video Walkthrough and Setup

<iframe src="https://www.loom.com/embed/c0d62d62cdaa42fa88a1406ba19043d6" title="Loom video" width="100%" height="420" allowFullScreen />

## Customization

* sticky widget
* fixed CTA on pdp

all can be customised for **Desktop & Mobile** appearances [here](https://chatarmin.com/dashboard/shopify)

<img src="https://mintcdn.com/chatarmin-help-center/FkIbrM1lxMp-fNLL/images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a211-722a-b56b-3b6bed103207.png?fit=max&auto=format&n=FkIbrM1lxMp-fNLL&q=85&s=28adac065e358128541e6089553c8a31" alt="Chatarmin help center image" width="534" height="383" data-path="images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a211-722a-b56b-3b6bed103207.png" />

## One Flow, for all Signups

Doesn't matter what language/buzzword or if the customer has signed up through **Mobile** or **Desktop.** In Chatarmin you can create ONE Flow with the Trigger **"Signed up for 'Back in Stock'":**

<img src="https://mintcdn.com/chatarmin-help-center/FkIbrM1lxMp-fNLL/images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a202-7582-97bd-8d4bbbd5d751.png?fit=max&auto=format&n=FkIbrM1lxMp-fNLL&q=85&s=a66d00025a653ec09d1ba4f6fae3fc95" alt="Chatarmin help center image" width="1013" height="493" data-path="images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a202-7582-97bd-8d4bbbd5d751.png" />

For all new Signups, the flow adds a Tag about the Product to their profile.

A Tag with the label "**BIS / Product X**" -> Whereas "Product X" is the product/variant name

So now you can even filter your audience based on that Tags

## One Flow, for all 'Back in Stock' Products

When choosing the Trigger **"Product is 'Back in Stock'"**

-> That Flow will listen for all the upcoming restocks and then trigger the Flow only for those, **who have signed up to that restocked Product**. Exactly for that, we have that unique Tag from their previous signup (mentioned above)

<img src="https://mintcdn.com/chatarmin-help-center/FkIbrM1lxMp-fNLL/images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a1ff-757c-a05c-9e6e7ad59e49.png?fit=max&auto=format&n=FkIbrM1lxMp-fNLL&q=85&s=cd6fe68730fec9e53025989d097e61f1" alt="Chatarmin help center image" width="1013" height="713" data-path="images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a1ff-757c-a05c-9e6e7ad59e49.png" />

You can also customize when the **Back in Stock** notification is triggered, specifically in terms of the **quantity of products** that need to be back in stock before the notification is sent. You can adjust the settings in the **Back in Stock flow** so that the notification is only triggered when the **stock level reaches a minimum threshold** (e.g., 500 units). This ensures that the notification is sent only when there are enough items available, preventing messages from being sent prematurely due to small restocks (like a single returned item).

<img src="https://mintcdn.com/chatarmin-help-center/FkIbrM1lxMp-fNLL/images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a255-745d-80cc-1418f630d6e3.png?fit=max&auto=format&n=FkIbrM1lxMp-fNLL&q=85&s=85e7ddcf387789947304e10aea097521" alt="Chatarmin help center image" width="2600" height="1352" data-path="images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a255-745d-80cc-1418f630d6e3.png" />

Since the Trigger can trigger for different Products, it also comes with "**Variables**" you can use for the Image or in Variables of a Template. So you can for example set the Image for a template like so:

<img src="https://mintcdn.com/chatarmin-help-center/FkIbrM1lxMp-fNLL/images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a228-75e4-9cf7-612953d4497c.png?fit=max&auto=format&n=FkIbrM1lxMp-fNLL&q=85&s=506ad2329c5ffbf89451f04b949d72a4" alt="Chatarmin help center image" width="1013" height="713" data-path="images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a228-75e4-9cf7-612953d4497c.png" />

## Testing the Flow

For the above Flow, with the Trigger **Product is 'Back in Stock'**,you can also use our new functionality to test your flow with a specified product:

<img src="https://mintcdn.com/chatarmin-help-center/FkIbrM1lxMp-fNLL/images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a28a-7564-9fab-c7883868c496.png?fit=max&auto=format&n=FkIbrM1lxMp-fNLL&q=85&s=db43503e52ab84ce7a15f0b82c131a18" alt="Chatarmin help center image" width="1013" height="493" data-path="images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a28a-7564-9fab-c7883868c496.png" />

## Live Examples of Chatarmin WhatsApp Back-in-stock-Feature D2C Brands

<img src="https://mintcdn.com/chatarmin-help-center/FkIbrM1lxMp-fNLL/images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a2f4-74cb-809a-c1f27e114345.png?fit=max&auto=format&n=FkIbrM1lxMp-fNLL&q=85&s=0f9d97f2d023547e33cd87060660e4d4" alt="Chatarmin help center image" width="1455" height="740" data-path="images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a2f4-74cb-809a-c1f27e114345.png" />

*Source: MatchaLand, Q4 2024*

<img src="https://mintcdn.com/chatarmin-help-center/FkIbrM1lxMp-fNLL/images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a308-710c-a4c2-01727f78ff9a.png?fit=max&auto=format&n=FkIbrM1lxMp-fNLL&q=85&s=8e60b724dde64cafcf916dcf81ba2bb3" alt="Chatarmin help center image" width="1250" height="646" data-path="images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a308-710c-a4c2-01727f78ff9a.png" />

*Source: MetaFlow, Q4 2024*

## Back in Stock Widget now also on "Collection Pages"

<img src="https://mintcdn.com/chatarmin-help-center/FkIbrM1lxMp-fNLL/images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a322-74b0-9ed0-dddb54421c78.png?fit=max&auto=format&n=FkIbrM1lxMp-fNLL&q=85&s=27f58b99b8378fee4c7373466b8cd02c" alt="Chatarmin help center image" width="2088" height="1590" data-path="images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a322-74b0-9ed0-dddb54421c78.png" />

<img src="https://mintcdn.com/chatarmin-help-center/FkIbrM1lxMp-fNLL/images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a348-7008-808f-d3756a8d3d88.png?fit=max&auto=format&n=FkIbrM1lxMp-fNLL&q=85&s=61d886d8c829f83852b880449e460621" alt="Chatarmin help center image" width="2998" height="1590" data-path="images/0bb3719c-8592-46aa-83da-7db1ebe242bb/019b9c80-a348-7008-808f-d3756a8d3d88.png" />

Q1, 2025

## WooCommerce

[Talk to the Team](https://chatarmin.com/a/demo)

## Shopware

[Talk to the Team](https://chatarmin.com/a/demo)

# How does it behave with other 'Back in Stock' Widgets?

Our Widget/Button can be placed in different positions. Just find the one which suits you best or try to A/B Test Email & WhatsApp ✌️
