Meta currently supports only Visa and Mastercard for WhatsApp payments. Unfortunately, other options such as Amex, PayPal, or direct debit (SEPA) are not accepted. This limitation can be challenging for businesses that rely on alternative payment methods or frequently reach the spending limit of their existing cards.

If your Visa or Mastercard is reaching its limit, consider dedicating a card exclusively for Meta WhatsApp payments. This approach can prevent disruptions caused by shared usage. Additionally, implementing tools to monitor and manage card usage can help avoid issues with limits.

For businesses needing alternative payment methods, Chatarmin offers the option to migrate to a 360D Partner-Payment system. This solution allows for methods such as Amex, PayPal, or direct debit.

However, it’s important to note that Partner-Payment comes with higher fees and potential system limitations, such as reduced scalability or occasional API bugs.

For direct payments through Meta, ensure your Visa or Mastercard is active and has sufficient balance by managing your account in the Billing section of the Meta platform. Link to WhatsApp Page/Pricing

If you choose the 360D Partner-Payment option, reach out to Chatarmin support to begin the migration process. Be prepared for additional costs and provide the necessary payment details, such as your Amex or PayPal account information. Chatarmin Pricing Informations.

To maintain smooth and cost-effective operations, we strongly recommend setting up a dedicated Visa or Mastercard solely for WhatsApp payments. This approach ensures uninterrupted service without the added complexity or expense of Partner-Payment migration.

If you have any questions or require further support, please don’t hesitate to contact our team. Here you can find more informations regarding the billing questions.